Guaranteed critical availability
High availability, continuous monitoring and tested recovery plans for systems where downtime has clinical consequences. The service running when the patient needs it.
Support & evolution · HealthTech & Health
Software support and maintenance for HealthTech & Health
We keep your healthcare software available when it's needed —with data confidentiality, high availability and regulatory and interoperability upkeep— because here an outage can affect a patient.
THE CHALLENGE
The challenges of HealthTech & Health
Healthcare software handles sensitive, critical data where privacy, interoperability and availability are not optional. It requires demonstrable security, traceability and regulatory compliance by design.
- Medical data privacy (GDPR, healthcare frameworks)
- Interoperability (HL7/FHIR)
- Security and traceability
- High availability
- Compliance and certifications
How we help you
In healthcare, software can't stop: behind every system are records, appointments and clinical decisions that depend on it being available and reliable. We provide support and maintenance with critical availability, strict confidentiality of medical data and continuous updates against regulatory and interoperability changes. We evolve your product without ever compromising privacy, traceability or compliance with GDPR and the HL7/FHIR standards.
Support with data confidentiality
Minimal access, full traceability and strict protocols when operating on medical data. Maintenance is done protecting privacy on every intervention, in line with GDPR and healthcare schemes.
Continuous regulatory maintenance
We update the system against regulatory and certification changes, with documentation and traceability audit-ready. Compliance is kept alive, not left to age.
Interoperability up to date (HL7/FHIR)
We maintain and evolve the integrations with electronic health records, labs and hospital systems on HL7/FHIR standards, so your product keeps speaking the same language as the healthcare ecosystem.
WHAT YOU GAIN
Support & evolution, results-driven
- A stable, secure and up-to-date product
- Proactive monitoring before things break
- Technical debt under control
- Continuous, data-driven evolution
- A team that already knows your system
FAQ
Frequently asked questions
How do you guarantee the availability of a critical healthcare system?
With high availability, continuous monitoring, actionable alerts and tested recovery plans. We define SLAs with you matched to the clinical criticality and a clear escalation path to minimise any downtime.
How do you protect the confidentiality of medical data during maintenance?
We operate with least privilege, audited access and traceability of every intervention. We avoid exposing real data in non-production environments and apply the controls GDPR and healthcare schemes require throughout the cycle.
Do you keep regulatory compliance and certifications up to date?
Yes. We track the applicable regulatory and certification changes, update the system accordingly and keep the documentation and traceability ready for audits and renewals.
Do you support HL7/FHIR integrations and interoperability?
Yes. We maintain and evolve the integrations with electronic health records, labs and hospital systems on HL7/FHIR standards, ensuring data exchanges stay correct and secure.
Do you maintain software you didn't build?
Yes. We start with an audit of the code and infrastructure to understand its real state, and from there we stabilise and evolve it safely.
How do you handle urgent incidents?
With proactive monitoring and agreed support channels, we prioritise by business impact and act within clear response times defined with you.
Shall we build something that scales, together?
Tell us about your project. We'll get back to you with a concrete plan and a senior team — not a generic quote.